Heba Ahmad

Heba Ahmad is Director of Growth at Vicinus, leading business development across India and the UK. She focuses on AI-powered solutions for business listing management and local SEO, helping multi-location brands strengthen their hyperlocal presence across listings, reviews, calls, and store pages.

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Getting A Customer To Change A Negative Review

Reviews are a powerful tool in developing your brand’s trust for not only potential customers but also loyal customers too. This means getting a customer to change a negative review can be imperative to keep up your brand's reputation. Reviews hold...

Unlock the Power of Online Reviews with Vicinus

We all know the power of reviews. From resolving problems with customers to creating trust with potential customers, you can unlock the power of online reviews with Vicinus easily. 

Increase Your Business’ Google Star Rating

For businesses with a low star rating on Google My Business (GMB), increasing your positive reviews can be a challenge. After all, a google star rating is one of the first things potential customers look at when they first discover...

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  • Listings management
  • E- Reputation management
  • Lead generation
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