Discover more customers. Reach more shoppers daily and increase conversions with Vicinus’s innovative customer journey tools to improve your discoverability.

Increase Awareness

Use Google and Facebook posts to increase customer awareness and engagement in your brand.

Generate Customer Engagement

Drive more calls, website clicks, walk-ins, and more using Vicinus’s innovative automation to manage multi-location offers across platforms to attract more customers in their buying mode.

Manage Reputation

With 80% of Internet users referring to Google’s listings and reviews before deciding to visit a business, retailers can manage their reputation with Vicinus.

Auto-Respond to Reviews

Machine Learning-led sentiment analysis assists with review auto-responses for quick and efficient replies.

Showcase Best Reviews (Website, GMB & FB)

Track & Respond to Q&A (GMB)

Location-based User Actions

74% of shoppers searched for the closest store near them, locations, in-stock near them, hours, directions, wait times, and contact information.

Source: Thinkwithgoogle 

59% of shoppers surveyed say they research online before they buy to ensure they are making the best possible choice Source: Thinkwithgoogle

See what Vicinus can do for your business