Should you be worried about negative reviews?

Published by Daisy on September 29, 2020

Every business out there wants five-star reviews. Positive reviews show customers that your business is trustworthy and provides an excellent quality service. So, of course, those reviews are beneficial. However, that’s not to say that negative reviews can’t benefit...

Why are Online Reviews so Important for Local SEO? | Vicinus.ai

Published by Daisy on September 28, 2020

Online reviews are increasingly becoming an important part of every business’s marketing strategy.  Now on most platforms and directories, businesses can gather reviews from their customers. Furthermore, today customers are constantly reading and writing online reviews of the businesses...

How to get more Business Reviews Online | Vicinus.ai

Published by Daisy on September 25, 2020

Podium states that a staggering 93% of consumers say online reviews have an impact on their purchase decision. It is no wonder then that companies are desperate to increase their business reviews. This might seem like a difficult task....

Google My Business Photos: The Complete Guide | Vicinus.ai

Published by Daisy on September 24, 2020

So, you’ve claimed your Google My Business listing. Now what? You need to make your listing look appealing and your business trustworthy.  As you likely know, media and visual content are by far superior in terms of audience engagement. ...

Top Tips for businesses to manage their reputation online | Vicinus.ai

Published by Daisy on September 23, 2020

Managing your business reputation online is fundamental to building customer trust in your brand. With ever-expanding technology, there are now multiple ways to do this and the process can even be largely automated. As a result, businesses can save...

What builds brand trust (& what breaks it)

Published by Daisy on July 30, 2020

Why is it important to build brand trust? Consumer data has become increasingly and frequently misused. The spread of false information and the surge of poor quality products and services online has prompted customers to be more cautious with...