Create a Positive Image for Your Brand
Vicinus’ e-reputation management tools help you better manage, track, and respond to reviews, building customer trust and loyalty

Vicinus’ e-reputation management tools help you better manage, track, and respond to reviews, building customer trust and loyalty
of consumers search online for local businesses.
of consumers might reconsider a purchase decision upon encountering negative reviews about a business online.
of consumers express trust in a business with a positive reputation.
Build trust and confidence by showcasing positive customer reviews and testimonials
Maintain a positive brand image by promptly responding to negative reviews
Improve your products and services by analyzing meaningful customer feedback
Increase sales and revenue by leveraging online positive reviews
Boost SEO rankings by building a positive online reputation
96
%
Increase in Direct
searches
81
%
Increase in Map
views
193
%
Increase in Phone call
actions
Vicinus's reputation management is phenomenal! The auto-responder and sentiment analysis feature help us engage with our customers efficiently. The machine learning technology ensures our responses match the sentiment, helping us build positive online interactions.
Emily R.
Vicinus's centralized dashboard has made managing customer interactions a breeze. We can now track real-time data and monitor reviews from one place. The efficiency gained has allowed us to stay on top of customer engagement, respond promptly to reviews, and enhance our online reputation effortlessly. It's a powerful tool for streamlining the review monitoring process, and I highly recommend it to businesses.
Samuel W.
I highly recommend vicinus ai. It has been so important for us as we continue to grow our company. Our business has grown a lot after using their service.
Debosmita
Sales, VP, Metro Shoes