Google My Business: FAQ for Multiple Businesses | Vicinus.ai

Published by admin on December 21, 2020

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Google My Business: FAQ for Multiple Businesses | Vicinus.ai

GMB (Google My Business) is a great tool for either singular small businesses or even multiple businesses with enterprises behind them.

However, with such a broad spectrum using the platform, you may be thinking if GMB is useful for your business? Can I have multiple listings for businesses in different locations? Can I have more than one business for one address? Are there any GMB penalties if I make mistakes?

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Below are the most frequently asked questions regarding GMB and our answers to them.

However, if you need more help, please check out the guidelines for representing your business on Google here.

Question: There are multiple businesses at the same location. Can I use more than one GMB listing?

Answer:

Yes, if there are legitimate businesses based at the same location, you can create multiple GMB profiles for each one. 

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Question: If I have multiple businesses locations, will I need individual GMB listings for each location?

Answer:

Yes, you will need individual GMB listings for each location you have. This will expand your reach in geographically local searches such as ‘coffee shops near me’ or ‘coffee near me’. 

With Vicinus, we offer the creation of SEO friendly location pages without any detour. Pages seamlessly integrate with your website via your own domain and include configurable add-ons such as location-specific reviews, offers, directions, contact forms, e-commerce modules, and more.

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Question: If I already have multiple GMB pages for my multiple locations, how can I make sure the information is correct on all of them?

Answer:

On GMB, there are no features to check this, you will have to do this for each and every individual location.

This is where Vicinus comes in. It quickly improves all of this and increases your discoverability among nearby customers, by publishing only verified information on multiple online channels.

Vicinus features real-time management of all your locations from one easy-to-use platform. This can help customers find only up-to-date and consistent information about your brand.

Contact us via email or phone to find out more about Vicinus for multi-location enterprises and to receive a quote.

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Question: With Multiple GMB listings, do I still have to respond to my reviews for each location, or would responding to one be good enough?

Answer:

Responding to all reviews received on your GMB profiles both negative and positive- is a great way to build trust with your customers and also show potential customers that your business is conscientious and values customer feedback.

Online reviews are increasingly becoming a more and more important part of every business marketing strategy.  Now on most platforms and directories, businesses can gather reviews from their customers. 

Furthermore, today customers are constantly reading and writing online reviews of the businesses they interact with. 

In fact, according to the BrightLocal Local Consumer Review Survey, 90% of people read online reviews before visiting a business. In addition, 70% of consumers leave a business review when asked! 

For more information about why reviews are important to your business, please check out our in-depth blog post below:

Why are Online Reviews so Important for Local SEO? | Vicinus.ai

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